Effective Date: 26.05.2025
This Privacy Policy explains which personal data we collect, store, use, and share when you engage with Lingua and our services.
Summary of Key Points
- We may process your name, email address, phone number, IP address, account information, uploaded files, prompts, messages, images, videos, and learning activity.
- Sensitive personal data is not intentionally processed. Please avoid sharing sensitive information.
- Data is processed to provide, manage, improve, secure, and personalize the Services.
- We may share information with trusted providers, payment services, analytics providers, or legal authorities when required.
- We use technical and organizational measures to protect your data.
- Depending on your region, you may have rights to access, correct, delete, or restrict processing of your data.
1. Data Controller and Objective
Your personal data is processed by Lingua as the data controller. We comply with applicable privacy laws and process data lawfully, fairly, transparently, and only for specified purposes.
2. Collection of Personal Data and Method
- Identity & Contact Information: name, email address, phone number.
- Technical Data: IP address, device information, operating system, error logs, app activity.
- Account Information: Google login, phone authentication, or social login data.
- User Content: prompts, messages, images, files, videos, voice recordings.
- Device Access: camera, gallery, microphone access only with permission.
- Transaction Information: subscription and payment confirmations.
- Marketing Data: analytics and advertising identifiers with consent.
3. Purposes of Processing & Legal Basis
We process data to operate and improve Lingua, provide user accounts, manage subscriptions, prevent fraud, ensure security, comply with legal obligations, and provide customer support.
Some processing activities may rely on your consent, including marketing communications, personalized advertising, or AI model improvements.
4. Third-Party Websites, Cookies & Notifications
Lingua may contain links to external services or websites. We are not responsible for third-party privacy policies or practices.
Cookies and similar technologies may be used to improve functionality and personalize your experience. Push notifications may also be sent if enabled on your device.
5. Data Storage
Your data is stored only as long as necessary to fulfill the purposes described in this policy or as required by law. Afterward, information may be deleted, anonymized, or securely destroyed.
6. Security Measures
We apply industry-standard security measures including encryption, secure backups, firewalls, restricted access, logging systems, penetration testing, and staff security training.
7. Age Limitation
Lingua is not intended for children under the age of 16. If you are under 18, parental or guardian consent may be required.
8. Data Sharing & Transfers
Your information may be shared with trusted service providers, cloud infrastructure providers, analytics platforms, payment processors, or legal authorities when required by law.
If international transfers occur, appropriate safeguards such as encryption and contractual protections are applied.
9. Your Rights as a User
- Access your personal data
- Correct inaccurate information
- Delete your account and related data
- Restrict or object to processing
- Withdraw consent where applicable
- Request data portability
Requests may be submitted via email: lingualanguagelearn@gmail.com
10. Regional Rights
GDPR / UK / Switzerland
Users located in the EU, UK, or Switzerland may exercise rights including access, rectification, erasure, restriction, objection, portability, and withdrawal of consent.
California (CCPA)
California residents may request to know, delete, or correct personal data and opt out of sharing. Lingua does not sell personal data.
11. Changes to This Policy
We may update this Privacy Policy periodically. The latest version and effective date will always be available on this page.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: